Information for Businesses
The Office of Economic Development is working to keep you updated on resources and information during this difficult time and going forward. Please take a moment to provide us with current contact information by completing this form or emailing Jeni Reed, Economic Development Assistant. For information or guidance not found below, please email Leigh Rodriguez, Director.
Please help us to help you by completing this Needs Assessment and Business Status Survey. We look forward to hearing from and supporting you!
Check back frequently as things are changing rapidly!
Key Links and Resources
Resources for Re-Opening – Preparing for the new normal
Canton Business Guide – Keep the community informed of your status
Canton Virtual Tip Jar – Help support service workers, businesses and not-for-profits
Get your business included on the STLC Shop Where I Live online marketplace
Small Business Advising – Canton SBDC
SBA Disaster Relief Programs – Information and updates – UPDATED 5/8/2020
E-Commerce Technical Assistance – First round applications due 4/15/2020
Disaster Loan Assistance – Disaster loan funds and other business assistance
NYS Essential Business Information – As of 4/9/2020
St. Lawrence County Chamber of Commerce – COVID-19 Resources, Updates and Information for St. Lawrence County
SBDC – Webinars and resources for small businesses, including links to SBA programs.
St. Lawrence County IDA – Local, State and Federal Resources for businesses
U.S. Chamber of Commerce – Save Small Business Initiative resource hub
Canton Office of Economic Development Newsletter Archive
GUIDANCE FOR BUSINESSES
First, keep records of ANY impacts on your business due to the pandemic. Have you lost revenue, been shorted on shipments, had to cancel jobs, etc.? Document it all!
If you need financial assistance contact your existing bank first. That will likely be the fastest and easiest way to get help. Other programs, including the SBA Disaster Relief Loans, may require that you go to your own lender first.
If your income is reduced and you are struggling to pay bills, talk with each of your creditors. Most utilities are issuing statements about their policy changes, but make sure you are communicating with any creditors you work with specific to your business.
Contact your insurance agent. The regulations are changing rapidly, so it might be in your benefit to file a claim for certain circumstances.
Look for free online webinars and tools to help you navigate, and share information and experiences with others in a similar situation. Follow SUNY Canton SBDC and the St. Lawrence County Chamber of Commerce on Facebook.
If you haven’t, join STLC Strong – Business Network to share communication with other businesses and professionals in the County working to get through this together.
CREATIVE WAYS TO CONTINUE SERVING YOUR CUSTOMERS
Courtesy of SUNY Canton SBDC
- Make personal online shopping appointments available via Zoom or another online conferencing option, then ship or deliver goods as allowed in your industry.
- Make sure customers know how to reach you if your doors are shut, announce on social media, your website and via email.
- Offer discounts or specials to encourage sales.
- If you don’t currently have an online sales platform work with a tech service that can get you set up with one quickly. It’s not too late!
- Consider developing a subscription service.
- Think about how you can meet people’s needs right now and promote that. Can you offer comfort, security or entertainment in some way?
- Be supportive of your community and your neighbors in any way you can. People will remember your acts of kindness long after this crisis is over.