Information for Businesses
The Office of Economic Development is working to keep you updated on resources and information during this difficult time and going forward. Please take a moment to provide us with current contact information by completing this form or emailing Jeni Reed, Economic Development Assistant.
For information or guidance not found below, please email Leigh Rodriguez, Director.
Key Links and Resources
Advice and Assistance
- Small Business Advising – Canton SBDC
- Unemployment Information and Guidance for Self-Employed
- St. Lawrence County Chamber of Commerce – COVID-19 Resources, Updates and Information for St. Lawrence County
- St. Lawrence County IDA – Local, State and Federal Resources for businesses
- Adirondack North Country Association (ANCA) – COVID-19 Response Information
- U.S. Chamber of Commerce – Save Small Business Initiative resource hub
- Town of Canton COVID-19 Recovery Loan Program (Updated 6/11/2020 – Funds are still available as of 1/27/2021)
- SBA Disaster Relief Programs – Information and updates (Updated 1/27/2021)
- Disaster Funding Assistance – Disaster loan funds and other business assistance (Updated 1/27/2021)
College Reopening Plans
Here is more information on what to expect as the colleges return to studies for the Spring Semester:
- Letter to the Community from the Supervisor, Mayor, and Presidents of the Canton Colleges (7/29/2020)
- Associated Colleges ‘Return to Campus’ Website
- Combined Academic Calendar for the Four Local Colleges (Updated 1/6/2021)
- Reopening Plans:
NY Forward – Reopening Help and Resources
At this time, most businesses have been able to successfully reopen after the COVID-19 shutdown. If you need a refresher on re-opening your business safely and effectively, take a look at these resources:
- Resources for Re-Opening – Preparing for the new normal
- NYS Essential Business Information – Updated 6/3/2020
- Phase 1 Guidance – Phase 1 began in the North Country on May 15, 2020
- Phase 2 Guidance – Phase 2 began in the North Country on May 29, 2020
- Phase 3 Guidance – Phase 3 began in the North Country on June 12, 2020
- Phase 4 Guidance – Phase 4 began in the North Country on June 26, 2020
- NY Forward Business Reopening Lookup Tool – Use this tool to look up your business by NAICS code and find out if you are eligible to reopen
- Canton Business Guide – Keep the community informed of your status
- STLC Shop Where I Live online marketplace – Get your business included
- Canton Office of Economic Development – Newsletter Archive
GUIDANCE FOR BUSINESSES
First, keep records of ANY impacts on your business due to the pandemic. Have you lost revenue, been shorted on shipments, had to cancel jobs, etc.? Document it all!
If you need financial assistance contact your existing bank first. That will likely be the fastest and easiest way to get help. Other programs, including the SBA Disaster Relief Loans, may require that you go to your own lender first.
If your income is reduced and you are struggling to pay bills, talk with each of your creditors. Most utilities are issuing statements about their policy changes, but make sure you are communicating with any creditors you work with specific to your business.
Contact your insurance agent. The regulations are changing rapidly, so it might be in your benefit to file a claim for certain circumstances.
Look for free online webinars and tools to help you navigate, and share information and experiences with others in a similar situation. Follow SUNY Canton SBDC and the St. Lawrence County Chamber of Commerce on Facebook.
If you haven’t, join STLC Strong – Business Network to share communication with other businesses and professionals in the County working to get through this together.
CREATIVE WAYS TO CONTINUE SERVING YOUR CUSTOMERS
Courtesy of SUNY Canton SBDC
- Make personal online shopping appointments available via Zoom or another online conferencing option, then ship or deliver goods as allowed in your industry.
- Make sure customers know how to reach you if your doors are shut, announce on social media, your website and via email.
- Offer discounts or specials to encourage sales.
- If you don’t currently have an online sales platform work with a tech service that can get you set up with one quickly. It’s not too late!
- Consider developing a subscription service.
- Think about how you can meet people’s needs right now and promote that. Can you offer comfort, security or entertainment in some way?
- Be supportive of your community and your neighbors in any way you can. People will remember your acts of kindness long after this crisis is over.