The St. Lawrence County Seat

Message from Ogdensburg Social Security Office

October 17, 2020

Social Security remains committed to providing uninterrupted benefits and vital services the public relies on, especially during the current coronavirus pandemic.  Despite challenges government and businesses face at this time, we want people to know we remain ready and able to help you by phone with most Social Security matters.

Local community members may speak with a Social Security representative by calling the local Ogdensburg Social Security office at 1-866-572-8369 or our national toll-free number at 1-800-772-1213 (1-800-325-0778 TTY).

Our service area ZIP codes include: 12922, 12927, 12949, 12965, 12967, 12973, 13613, – 14, 13617, 13621, 13623, 23625, 13630, 13633, 13635, 13639, 13642, 13645 – 47, 13649, 13652, 13654, 13658, 13660, 13662, 13664, 13666 – 70, 13672, 13676 – 78, 13680 – 81, 13683 – 84, 13687, 13690, 13694 – 97, and 13699.

Local office phone numbers for people who live outside of the Ogdensburg service area are online on our Social Security Office Locator at

Although our offices are not providing service for walk-in visitors, we may be able to schedule an appointment for limited, critical issues if we cannot help someone by phone and if they cannot get the information they need or conduct their business online.

Please call or take advantage of our secure and convenient online services to:

  • Apply for RetirementDisability, and Medicare benefits,
  • Check the status of an application or appeal,
  • Request a replacement Social Security card (in most areas),
  • Print a benefit verification letter, and
  • Much more.

Most business with SSA can be done online but we know that many people still rely on phone or in-person help.  That’s why we want people to know you can still count on us by phone.

Lastly, we know that getting medical and other documentation can be difficult due to the pandemic.  We continue to extend deadlines wherever possible.

Diane Wilcox
District Manager, Ogdensburg, NY

Please post these posters prominently in your place of business:

 SSA Important Information – English

SSA Important Information – Spanish

SSA Important Information – Polish

Last modified: October 17, 2020

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